Land Rover Rocklin

Contacts

Address:
4545 Granite Drive, Rocklin, CA 95677
Get directions

Website:
landrover.niello.com

Phone number:
+1 916-632-3231

Categories:
Establishment   Car repair   Car dealer  

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Reviews about Land Rover Rocklin

• And B

  Mar, 09 2018
  ★ ☆ ☆ ☆ ☆
  I don't know why there are so many good reviews? I had a very bad experience there with service department. I told service manager Matt Wetterland I will write review about there service and he told me "go ahead" like he didn't care. I thought customer satisfaction is their priority, buy I guess is not. I will never go back to this place for service again.
  The reason why I came there, is just to replace the battery, witch I bought from them a year ago and I still have a warranty on it. I told them if car parked for about 2 hours, car will not start, battery is dead.( I have a 2012 Range Rover Sport) Battery was completely removed from car and they checked and charge was 80%, and manager Matt told me we can't just replace a battery, we need to check vehicle first, maybe it's not the battery, you need to schedule appointment for that (next available in 2 weeks). I asked him what I need to do then, jump car every time when I stopped next 2 weeks, and he said (unbelievable )" I guess so". WHAT A SERVICE. And in end of this conversation he checked battery (about 5 min later) the charge was 65% (battery was removed and nothing was drained battery) Even my 7 years old son understand its a battery, but not service manager Matt Wetterland.
  So don't buy a battery from them. To replace a battery with warranty, they gonna charge for checking your vehicle 3 times more then a new battery.
  WILL NEVER, NEVER BACK TO THIS PLACE.

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